At Boatwrights, we understand that renting a property can be an overwhelming and confusing process. As an award-winning lettings team, we pride ourselves in providing open and honest advice which is fair and transparent. We endeavour to provide clear information at all times, such as this how to rent guide: How to Rent Guide. However, if you have any queries please don’t hesitate to contact the team.

Pre-Tenancy Tenant Costs ( All fees include VAT where appropriate )
Holding Deposit (If a successful these monies will be used towards the rent and deposit unless already One week’s rent
Administration Referencing Fee (Company Let) £300 per Let
Pet Surcharge (Dog/Cat) 3% of the monthly rent (rounded down to the nearest £)
Damage Bond Deposit
• Assured Shorthold Tenancy Let
• Garage
Five weeks’ rent
One month’s rent plus £250 One and a half months’ rent
Tenancy Tenant ‘Default Fees’ & Agent ‘Permitted Charges’
Early Termination Fee (Default Fee) An appropriate fee taking into account the length of the original fixed Tenancy and the extra cost incurred in re-letting the property early
Replacement Key or Security Device (Default Fee) The cost of the replacement Key or Device
Late Rent payment (Default Fee) Interest charged at Bank of England rate plus 3%
Any Change in Tenancy or to the Tenancy Agreement (Permitted Charge) £60 including VAT
Missed Appointments (Permitted Charge)
(e.g. where access has been agreed via the Tenant for a contractor)
The amount of any loss suffered by the Landlord
Other Tenant Charges
Out of Hours/Emergency Call Out (e.g. requiring a spare key from the Agent as they are locked out of A charge of £30 per hour will be levied (based on time and a half) plus mileage
Arranging Post Tenancy Works
(e.g. To cover the costs of arranging post Tenancy works that the Tenant is responsible for i.e. carpet cleaning, general cleaning etc.)
Relevant compensation to the Landlord or Boatwrights for arranging such works


Application Fee

By paying the Application Fee you have registered your interest in renting the property. This fee is paid prior to any formal Landlord acceptance and is subject to contract. The Landlord will make a formal decision based on the information contained within your application and prior to formal referencing commencing. If the Landlord rejects your application all fees paid up to this point will be refunded. If your application is successful then the Application Fee is non-refundable.

Administration, Reference & Guarantor Fees

The completed application form will constitute your offer to rent the property. If the Landlord accepts this offer (subject to contract and referencing), you are required to pay the Administration and Reference Fees to cover the costs of your references and our administration costs. If a guarantor is needed, a Guarantor Fee will be applicable.


Before being accepted as a Tenant, we will formally reference you using an independent referencing company. A full credit score, employer reference and previous Landlord reference as appropriate will be conducted. If you think there may be any problems with your reference, you must advise us before referencing commences. If you fail this process you will not receive a refund of any fees paid.

As part of this process, we are required to check Tenants comply with the Governments Right to Rent guidelines. Accordingly, you will be asked to provide proof of your right to rent. In most cases, a passport will suffice, however, if you’re a non-UK, EU or Swiss Nationality you may need to provide further details to confirm your right to reside in the UK. Please contact the Boatwrights team for further information.

Damage Deposit

Once your reference has been approved and you are ready to move in, you will be required to pay the first month’s rent in advance plus the Damage Deposit. Should the Landlord accept a pet at the property, there will be an additional £250 Pet Deposit payable, which will be held for a further six weeks after the Tenancy has ended to ensure that there are no issues arising which may not have been apparent during the checkout process.

The Damage Deposit is registered with and held by the DPS (Deposit Protection Service) and will be used if you fail to meet your legal obligations set out in the Tenancy Agreement. Boatwrights can mediate should you and the Landlord disagree on what amount should be paid back at the end of the Tenancy.

Day of Move In

On the proposed day of move in you will be invited into the office after 12 pm to collect keys and sign paperwork, you should then allow around 30 minutes for this process to take place.  Note: When a date has been arranged to come in, you must make sure you have allowed enough time prior, for rent & deposit to have been paid and be in cleared funds.

Protecting your Money (CMP)

As part of our professional association with ARLA Propertymark, Boatwrights holds your money in a separate client account which is independently inspected annually. This is then backed by a Client Money Protection scheme which means your money is safe if the worst was to happen. This is not the case with all letting agents.

This means we can proudly display the ARLA Propertymark logo in recognition of this extra protection for our clients and customers.

Payment of Rent

Rent must be paid promptly in advance by standing order. Payment of rent by any other method may incur additional charges. Boatwrights operate a “zero tolerance” policy to rent arrears.