Honest Advice for Every Tenant
At Boatwrights, we understand that being a tenant can sometimes feel overwhelming. Renting a property comes with a lot of questions, so our award-winning lettings team is here to provide open, honest, and transparent guidance at every stage. Our aim is to make sure each tenant feels informed and supported throughout the rental process.
Below you’ll find a clear breakdown of our tenant fees along with important information on your rights and responsibilities as a tenant. If you have any queries, our team is always happy to help.
Tenants' fees
- Assured Shorthold Tenancy Let
- Garage
Tenant Rights & Responsibilities
As a tenant, it’s important to understand your rights when renting. Key areas include:
Holding deposit
A Holding Deposit of 1 week’s rent will only be paid, once the Landlord agrees to proceed after you have registered your firm interest in renting the property. This deposit is paid once the Landlord has formally accepted your application, following the completion of your ‘Offer & Application Form’ and is subject to referencing and contract. The completed application form constitutes your offer to rent the property. At this point, a Deadline for Agreement Date is set by which time both the Tenant and the Landlord are required to have entered into a Tenancy.
References
Before being accepted as a Tenant, we will formally reference you using an independent referencing company. A full credit score, employer reference and previous Landlord reference as appropriate will be conducted. If you think there may be any problems with your reference, you must advise us before referencing commences.
As part of this process, we are required to check that Tenants comply with the Government’s Right to Rent guidelines. Accordingly, you will be asked to provide proof of your right to rent. In most cases, a passport will suffice, however, if you’re a non-UK, EU or Swiss Nationality you may need to provide further details to confirm your right to reside in the UK. Please contact us for further information.
Return of damage deposit
If the Landlord rejects your application, any Holding Deposit paid will be refunded to you. However, the following situations are likely to lead to the Holding Deposit being retained in full:
- Any Tenant fails a Right to Rent check;
- Any Tenant provides false or misleading information which would reasonably and adversely impact on the
Landlord’s decision as to the Tenant’s suitability to rent the property; - Any Tenant changes their mind prior to the Deadline for Agreement and decides not to rent the property;
- Any Tenant fails to take all reasonable steps to enter into a tenancy agreement.
Damage deposit
Once your reference has been approved and you are ready to move in, you will be required to pay the first month’s rent in advance plus the Damage Deposit. Should the Landlord accept a pet at the property, there is likely to be a Pet Surcharge added to the monthly rent. The Damage Deposit is set to five weeks’ rent.
The Damage Deposit is registered by Boatwrights with an approved deposit scheme and is to be used if you fail to meet your legal obligations set out in the Tenancy Agreement.
Day of move in
On the proposed day of move in you will be invited into the office after 1:00 pm to collect keys and sign paperwork, you should then allow around 30 minutes for this process to take place.
Note: When a date has been arranged to come in, you must make sure you have allowed enough time prior, for rent & deposit to have been paid and be IN CLEARED FUNDS.
Deposit registration
The existence of the Damage Deposit is registered with an approved Deposit Scheme and a certificate is sent to you confirming this.
Protecting your money (CMP)
Please follow this link to our Client Money Protect Page
Payment of rent
Rent must be paid promptly in advance by standing order. Payment of rent by any other method may incur additional charges. Boatwrights operates a “zero tolerance” policy to rent arrears.
Supporting Every Tenant
Whether you’re a first-time tenant or experienced renter, we’re here to make the process clear and straightforward. From quick questions to detailed guidance, our team is always ready to help.
Get in touch today to speak to one of our lettings specialists and let us guide you through your tenancy with confidence.